Shipping policy
Shipping and Delivery
At Kunzum, we aim to provide a smooth and secure delivery experience. Please read the following guidelines to understand how we process and ship your orders:
Shipping Timelines
We aim to dispatch all orders within 2–4 business days of confirmation.
Delivery timelines vary depending on your location:
- Metro cities: 2–5 working days.
- Other regions in India: 5–8 working days.
- Remote locations: May take a bit longer, depending on courier service availability.
Delivery Partners
We work with trusted logistics providers to ensure reliable and timely delivery. Once your order is shipped, you’ll receive a tracking link via email or SMS so you can follow your package’s journey.
Delivery Coverage
We currently ship across India. For any queries about delivery to your specific pin code or international shipping options, please reach out to us at [support@kunzum.com].
Order Issues or Delays
If your order is delayed or if you face any issues with delivery, our team is here to help. Contact us at [support@kunzum.com] or call us at 9205777295, and we’ll do our best to resolve it promptly.
Store Pick-Up Option
Prefer to collect your order in person? Choose ‘Store Pick-Up’ at checkout and drop by your nearest Kunzum location during working hours. We’d love to see you!
Thank you for shopping with Kunzum. Every package we send out is wrapped in our love for books — we can’t wait for yours to arrive!
